A: The monthly values follow along a three-year schedule. When you purchase Core Essentials, you receive a yearly guide and resources (published quarterly and downloadable) that follow the schedule to ensure easy implementation. 

Q: Can I buy one years worth of materials and then just reuse what I have?

A: The license agreement enables a school or homeschool family or group to use the curriculum during a specified consecutive 9-month period. The license does not provide possession of the materials for reuse outside of a current license agreement. In addition, while the value schedule repeats every three years, the curriculum is written fresh to provide relevant and timely lessons.

Q: What resources are available?

A: Core Essentials includes a complete set of components for schools. In addition, Core Essentials provides customer support to answer any questions you may have. 

Q: Where can I find the schedule of values?

A: The monthly values are scheduled along a three-year timeline. Every three years, the virtues are repeated, though the curriculum material is freshly written. To see the projected monthly values, visit the What We Teach page.

Q: The online program seems to involve a lot of printing. I have a limited copy and paper budget. How can I make this work? 

A: Actually the Core Essentials Program can help you both be green and save green. Instead of printing the monthly teachers guides, weekly announcements and media list, you can e-mail the files to your staff and let them print only the pages they need. Also, the content from the monthly take home sheet can be uploaded to your school or classroom website instead of printing and sending them home to parents. You can then direct parents to your website, where they can find the latest school news as well as content to help them connect with their child based on that months value. It may involve a shift in how people normally work, but the program provides great resources that allow you to choose what is most relevant to you and your classroom. 

Q: Is Core Essentials a research-based program? 

A: Core Essentials is not a research-based program. The success of the program is based on champions for character education within each school. The results to date are anecdotal. As we celebrate our 10-year anniversary, we are forming focus groups to gain valuable insights with recordable data.

Q: What are secondary users? 

A: Secondary users are individuals whom you set up to have access to your Core Essentials online account. These individuals are able to login to the Core Essentials site using a username and password to access the downloadable materials. The only thing that these individuals can not do is adjust any of the administrative information to your account. That functionality lies solely with the primary user. 

Q: How do I set up other teachers at my school to have access to these materials? 

A:Here is a step-by-step guide on how a primary user can set up secondary users. 

1. Go to the Core Essentials website and log into your account using the username and password you set up. 

2. You will come to a screen with three tabs, click on the one that says ADMIN. 

3. Then click on the option that says "Add Secondary User." You can have up to 10 secondary users at no charge. 

4. Enter the secondary users first name, last name, and e-mail. You will also have to select the user level (secondary user or secondary manager). Once you click "enter," an e-mail with instructions and basics about Core Essentials will be sent to the secondary user. 

5. Here is when it might get a little confusing. When they receive the e-mail, it will look like it just has a lot of general information. BUT AT THE BOTTOM OF THE E-MAIL is a section with the heading "Please retain this e-mail as a record of your license and user information." Listed below this heading is a very long (and temporary) username and password. We strongly suggest you copy and paste this information so that you can avoid confusion of what is a zero and what is an "O." The new secondary user will use this temporary username and password to login to the system. Once logged in, he/she will have the option of changing their username and password to something that is easy to remember.

Once that is completed, your secondary user is set up and ready to access materials. If the sender accidentally deletes the information, do not worry. You can re-send it from the admin tab once you log into your account using your username and password. 

Q: I have downloaded the files but I can not read them. I get a message that says the files are encrypted. What do I do? 

A: You are receiving that message because you do not have the latest version of Acrobat Reader. To view and print the files accurately, download the latest version of Adobe Acrobat Reader. It is a free download and it is available for both a PC and a MAC. Here is the link to the free download. To download the PC version, follow the link and click on the text marked "Different language or operating system?"

Q: When I print the materials, it prints black boxes.

A: When printing, be sure to open the PDF documents with Adobe Acrobat Reader, and then proceed to print. Printing the PDFs from the preview pane and not Adobe Acrobat Reader will sometimes create black boxes on the printed page.

Q: I am not receiving e-mails from Core Essentials. 

A: Please make sure our domain name is added to your "white" list from our schools IT system. Also, we may have ended up in your "junk" folder. Please check it as well.

Q: If I order the Core Essentials program through my local Chick-fil-A or another organization has purchased the program for our school, how can I access the online materials? 

A: If you have ordered the Core Essentials Program through another organization or entity, then contact Core Essentials through this site. Once Core Essentials has verified that payment for the program has been made through the outside organization or entity, then we will contact you with specific instructions on how to access your online materials.

Q: I ordered through Chick-fil-A, but I need additional printed resources. What do I do? 

A: The printed components of the Chick-fil-A version of the Core Essentials Program are available exclusively from your local Chick-fil-A restaurant. If you need more components than your initial order, please contact your local Chick-fil-A representative at the store you initially ordered from. 

Q: I do not live where there is a Chick-fil-A restaurant, how can I order Core Essentials?


A: There are three ways to order the Core Essentials program. To view the ways to order and to view the price, click the How To Order page.

Q: Can I use Core Essentials with my homeschool children or group?

A: Absolutely! If you are a homeschool family or group, please contact Core Essentials for pricing.

Q: What forms of payment are accepted?


A: Core Essentials accepts major credit cards to pay for the program.

Q: Where can I give feedback about the program?

A: We value your feedback and would love to know ways you are not only using the program, but ideas to help us continue to shape the program. Please Contact us and let us know. 

Q: What if I have a question you did not answer? 

A: If you have any questions at all about the program, about the website, about the downloadable files, please contact Core Essentials through the "Contact us" section of our website. Our team is here to help you. Thanks!